Call 269-349-1581 Mon–Fri · 8:00 AM–5:00 PM Customer Service
D.L. Gallivan Office Solutions

Support &
Knowledgebase.

Request service, find a practical how-to, or connect with the local team that supports your equipment and office technology.

Request Service Browse the Knowledgebase

Support options

Service, supplies & meters

Place a service call, enter meter readings, review invoices, and view equipment information.

Open Customer Service

Drivers & software

Download supported Kyocera Windows and Mac drivers, installation guides, and PinPoint Scan.

Visit Downloads

Talk with our helpdesk

Can’t find the answer? Call our Portage team Monday through Friday, 8:00 a.m.–5:00 p.m.

269-349-1581

Practical answers for everyday issues.

Browse installation guides, equipment how-tos, video walkthroughs, and billing references maintained for D.L. Gallivan clients.

If a guide does not match your device or environment, call before changing settings.

7 resources

Print & copiers · Video libraryReplace toner for your deviceStep-by-step videos for finding and replacing toner on supported equipment. Print & copiers · Video libraryUseful MFP and printer featuresWalkthroughs for common functions available on Kyocera multifunction systems and printers. Drivers & software · PDF guideInstall the Kyocera KX print driverWindows installation instructions, device selection, driver setup, and recommended defaults. Print & copiers · PDF guideAdd or edit job accounting codesConfigure account names, IDs, and restrictions from a supported Kyocera MFP. Print & copiers · PDF guideChange the default media sourceSet the side feeder or another tray as the default source in Windows printing settings. Billing · PDF referenceUnderstand your D.L. Gallivan invoiceSee where to find invoice, account, equipment, meter, and usage information. Drivers & software · Download libraryKyocera drivers and PinPoint ScanAccess supported Windows and Mac print drivers, installers, and related documentation.

Remote support without unnecessary downtime.

Many Kyocera issues can be diagnosed or resolved remotely, including firmware updates and device-panel assistance. Start with a phone call and our team will determine the safest next step.

  • Remote firmware and configuration assistance
  • Device-panel troubleshooting
  • After-hours updates when appropriate
  • Local technician dispatch when hands-on service is required
Call 269-349-1581

Still need help?

Our local support team is available Monday through Friday from 8:00 a.m. to 5:00 p.m.

Call the Helpdesk Customer ServiceService calls · Meters · Invoices